Shipping
PLEASE TAKE NOTE,WE ONLY TAKE ORDERS FROM MALAYSIA, SINGAPORE & BRUNEI
ONLY.
All our goods and services are shipped by
Pos Laju Malaysia. We have a 99.9% successful delivery rate with
this 3rd party service provider. We do not accept repsonsibility for
inconveniance caused by late or non delivery of goods. Our tracking
processes will be implemented 1 week after normal delivery period if
your item does not arrive.
ALL PURCHASES EXCEEDING RM149 WILL
AUTOMATICALLY ENTITLED FOR FREE SHIPPING - VALID FOR CUSTOMERS IN MALAYSIA ONLY,INCLUDING SABAH,SARAWAK AND LABUAN.
Returns
Items should be checked as soon as possible following receipt of
goods. Claims will not be accepted for damages, shortages or packing
errors unless they are reported within 48 hours of receipt of goods.
The decision of whether a refund is given will be made by the website admin.
The cost of any items that have been found to be damaged in transit or missing
will be refunded to you within 30 working days of us receiving the items back.
Your Order
Orders of in-stock merchandise ship from our Kota Kinabalu, Malaysia shop from
receipt of your order. We will notify you by email of any anticipated delays.
Orders shipping to outside Malaysia usually take longer. You may email us
questions about your order at any time. Send your email to
admin@tudung-online.biz |
